Privacy Policy

Introduction

Welcome to PlayEchoVerse Social Gaming ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit and use our website at playechoverse.games (the "Website").

By using our Website, you consent to the data practices described in this Privacy Policy. Please read this document carefully to understand our policies and practices regarding your personal data.

Company Information

Company Name: PlayEchoVerse Social Gaming

Registered Address: 123 Gaming Street, Mumbai, Maharashtra 400001, India

Company Registration Number: CIN-XXXXXXXXX (Placeholder)

Email: privacy@playechoverse.games

Phone: +91-22-1234-5678

1. Information We Collect

1.1 Information You Provide Directly

We may collect personal information that you voluntarily provide to us, including:

• Contact Forms: Name, email address, and message content when you contact us through our contact form
• Correspondence: Information you provide when communicating with us via email or other channels
• Age Verification: Confirmation that you are 18 years or older (stored locally in your browser)

1.2 Information Collected Automatically

When you visit our Website, we automatically collect certain information about your device and browsing behavior:

• Device Information: IP address, browser type and version, operating system, device type
• Usage Data: Pages visited, time spent on pages, links clicked, referring/exit pages
• Technical Data: Browser language, screen resolution, time zone settings
• Cookies and Local Storage: See Section 3 below for detailed information

1.3 Information We Do NOT Collect

Because PlayEchoVerse is a free social gaming platform with no real-money transactions, we explicitly do NOT collect:

• Credit card or payment information
• Bank account details
• Financial transaction data
• Identity verification documents (passport, driver's license, etc.)
• Social Security numbers or government-issued IDs

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Providing and Improving Our Services

• Operate and maintain our free social gaming platform
• Provide access to our games and features
• Improve user experience and website functionality
• Develop new features and content

2.2 Communication

• Respond to your inquiries and support requests
• Send you updates about our services (only if you've opted in)
• Provide customer support and assistance

2.3 Analytics and Performance

• Analyze website traffic and user behavior
• Monitor and analyze trends and usage patterns
• Measure the effectiveness of our content
• Identify and fix technical issues

2.4 Legal and Security

• Comply with legal obligations and regulations
• Enforce our Terms of Use and other policies
• Protect against fraud, abuse, and security threats
• Verify that users meet our 18+ age requirement

3. Cookies and Tracking Technologies

3.1 What Are Cookies?

Cookies are small text files stored on your device by your web browser. We use cookies and similar technologies (such as local storage) to enhance your experience on our Website.

3.2 Types of Cookies We Use

Essential Cookies

These cookies are necessary for the Website to function properly:

• Age Verification: Stores confirmation that you are 18+ to prevent repeated age gate prompts
• Cookie Consent: Remembers your cookie preferences
• Session Management: Maintains your session and preferences during your visit

Analytics Cookies

These cookies help us understand how visitors use our Website:

• Page views and navigation patterns
• Time spent on pages
• Device and browser information
• Geographic location (country/region level only)

Preference Cookies

These cookies remember your choices and settings:

• Language preferences
• Display settings
• Game preferences

3.3 Managing Cookies

You can control and manage cookies in several ways:

• Cookie Banner: Use our cookie consent banner to accept all cookies or essential cookies only
• Browser Settings: Most browsers allow you to refuse or delete cookies through their settings
• Opt-Out Tools: Use browser extensions or opt-out tools for analytics tracking

Please note that disabling cookies may affect the functionality of our Website and your user experience.

4. Third-Party Services and Analytics

4.1 Analytics Providers

We may use third-party analytics services to help us understand how our Website is used. These services may collect information about your visits to our Website and other websites. Common analytics providers may include:

• Google Analytics (anonymized IP addresses)
• Other web analytics tools

4.2 Third-Party Links

Our Website contains links to third-party websites, including responsible gaming resources and support organizations. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

4.3 No Third-Party Advertising

We do not currently use third-party advertising networks or display targeted advertising on our Website.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention Periods

• Contact Form Submissions: Retained for up to 2 years or until the matter is resolved
• Email Correspondence: Retained for up to 3 years for customer service records
• Analytics Data: Aggregated and anonymized data may be retained indefinitely
• Cookies and Local Storage: Varies based on type; essential cookies typically expire after session or within 1 year

When personal data is no longer needed, we will securely delete or anonymize it.

6. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction.

Security Measures Include:

• SSL/TLS encryption for data transmission
• Secure server infrastructure
• Access controls and authentication
• Regular security assessments and updates
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

7. Your Data Protection Rights

Under applicable data protection laws, including GDPR-style principles applied in India, you have the following rights regarding your personal data:

7.1 Right to Access

You have the right to request copies of your personal data that we hold.

7.2 Right to Rectification

You have the right to request correction of inaccurate or incomplete personal data.

7.3 Right to Erasure ("Right to Be Forgotten")

You have the right to request deletion of your personal data under certain circumstances.

7.4 Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data under certain conditions.

7.5 Right to Data Portability

You have the right to request transfer of your data to another organization or directly to you in a structured, commonly used format.

7.6 Right to Object

You have the right to object to our processing of your personal data under certain circumstances.

7.7 Right to Withdraw Consent

Where we rely on consent to process your data, you have the right to withdraw that consent at any time.

Exercising Your Rights

To exercise any of these rights, please contact us at privacy@playechoverse.games or +91-22-1234-5678. We will respond to your request within 30 days.

8. International Data Transfers

Our Website is operated in India and intended primarily for users in India. If you access our Website from outside India, your information may be transferred to, stored, and processed in India.

We ensure that any international transfers of personal data are protected by appropriate safeguards in accordance with applicable data protection laws.

9. Children's Privacy

Our Website is intended exclusively for adults aged 18 years and older. We do not knowingly collect personal information from individuals under 18.

If we become aware that we have inadvertently collected personal data from someone under 18, we will take steps to delete that information as quickly as possible.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at privacy@playechoverse.games.

10. India Data Protection Landscape

India is developing comprehensive data protection legislation. We are committed to complying with:

• The Information Technology Act, 2000 and its amendments
• The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
• Emerging Indian data protection laws and regulations
• GDPR-style principles including lawfulness, fairness, transparency, purpose limitation, data minimization, accuracy, storage limitation, integrity, and confidentiality

For more information about our data protection practices specific to India, please see our Data Protection Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

If we make material changes to this Privacy Policy, we will provide notice through our Website or by other means as appropriate.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to all requests and inquiries as promptly as possible, typically within 30 days.

Important Reminder

PlayEchoVerse is a free social casino platform offering entertainment only. We do NOT offer real-money gambling, deposits, withdrawals, or prizes with monetary value. All games use virtual coins/credits with no cash value.

Because we do not handle any financial transactions, we do NOT collect or store any payment information, credit card details, or bank account information.